Frequently Asked Questions
Your guide to shopping the latest in Sveston fashion and timepieces.
What is the standard delivery time for my order?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Do Sveston watches come with a warranty?
Yes, all Sveston timepieces include a 1-year international warranty covering manufacturing defects and movement issues from the date of purchase.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging. Please ensure all protective films and tags remain intact for a successful return.
Are Sveston watches water-resistant?
Most of our watches feature 3ATM water resistance, making them resistant to splashes and rain. We recommend avoiding submersion or showering with your timepiece.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Cash on Delivery (COD) in select regions to ensure a seamless shopping experience.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS containing a unique tracking number and a link to our courier partner's tracking portal.